Privacy Policy

1. Data Controller

The data controller for personal data collected through this website is ClearNotarium, with offices at R. de Justino Teixeira 847, 4300-281 Porto, Portugal. Contact: [email protected] / +351 221 146 867.

2. What Personal Data We Collect

We collect the following categories of personal data:

• Contact enquiry data: When you submit the contact form, we collect your name, email address, telephone number and the content of your message.
• Service delivery data: When we provide documentation services, we may collect business contact details, shipment information, and other data necessary to prepare the documents you require.
• Website usage data: We collect technical data about your use of this website, including IP address, browser type, pages visited and time of visit, subject to your cookie preferences.

3. Legal Basis for Processing

We process personal data on the following legal bases under the General Data Protection Regulation (GDPR) and the Portuguese Lei n.º 58/2019:

• Contract performance (Article 6(1)(b) GDPR): Processing necessary to provide the documentation services you have requested.
• Legitimate interests (Article 6(1)(f) GDPR): Processing necessary for our legitimate business interests, including responding to enquiries and improving our services.
• Consent (Article 6(1)(a) GDPR): Where you have given consent, for example for analytics cookies.
• Legal obligation (Article 6(1)(c) GDPR): Where processing is required to comply with legal obligations applicable in Portugal.

4. How We Use Personal Data

We use the personal data we collect to:

• Respond to contact enquiries and provide information about our services
• Prepare and deliver export documentation services
• Maintain records of services provided as required by Portuguese commercial law
• Improve the functionality and content of this website
• Comply with applicable legal and regulatory obligations

We do not use personal data for automated decision-making or profiling. We do not sell personal data to third parties.

5. Data Sharing

We may share personal data with:

• Service providers: Third-party providers who assist us in delivering our services (e.g., IT infrastructure providers), under data processing agreements that require them to protect your data.
• Professional advisers: Lawyers, accountants and other advisers where necessary.
• Regulatory authorities: Where required by law, including the Autoridade Tributária e Aduaneira (AT) or other competent Portuguese authorities.

We do not transfer personal data outside the European Economic Area except where necessary to provide services and subject to appropriate safeguards.

6. Data Retention

We retain personal data for the following periods:

• Contact enquiry data: 12 months from the date of enquiry, unless a service relationship is established.
• Service delivery data: 7 years from the end of the service relationship, in accordance with Portuguese commercial and tax law requirements.
• Website usage data: As set out in our Cookie Policy, typically not exceeding 13 months.

7. Your Rights

Under the GDPR and Portuguese data protection law, you have the following rights:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may request correction of inaccurate personal data.
• Right to erasure: You may request deletion of your personal data in certain circumstances.
• Right to restrict processing: You may request that we limit how we use your data in certain circumstances.
• Right to data portability: You may request a copy of your data in a machine-readable format.
• Right to object: You may object to processing based on legitimate interests.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with the Portuguese supervisory authority, the Comissão Nacional de Proteção de Dados (CNPD), at www.cnpd.pt.

8. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration or destruction. These measures include access controls, encrypted communications and regular security reviews.

9. Cookies

Our use of cookies is described in our Cookie Policy. You can manage your cookie preferences at any time through the cookie settings link.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Material changes will be communicated through a notice on our website.

11. Contact

For any questions about this Privacy Policy or our data practices, contact us at:
ClearNotarium
R. de Justino Teixeira 847, 4300-281 Porto, Portugal
Email: [email protected]
Tel: +351 221 146 867